A. Failure of function with no external factors.
B. Tube flickering
C. Over 35% depreciation of light output compared with initial EXW lumens.
A. Within the warranty period, 3N LED provides free repairing service. If the certain item can not be repaired, 3N LED will offer the new one for replacement at no extra cost. In case the model is suspended, 3N LED will replace the item with similar grade and pricing ones.
B. Within the warranty period, 3N LED bears the shipping cost back and forth for replacing the defective goods, on condition that the defection rate equals to or exceeds 5% of the ordered quantity for each shipment.
A. Problems caused by improper operation of the buyer, including damages of light source and driver caused by unstable current flow.
B. Goods dismantled or modified without approval from 3N LED. Goods replaced with parts that do not come from 3N LED.
C. Loss of 3N LED's serial number on the LED Lighting.
D. Operation temperature exceeds the range of -40 to 50 degree centigrade.
E. Repair work done by unauthorized personnel without 3N LED’s approval.
F. Force Majeure and other act of God.
3 or 5 years from the EXW date (according to the spec).
Customers must provide clear pictures to prove that such defects existing.
The above warranty policy covers all led lighting.